Privacy Policy for Universal Home Services

Effective Date: 12/5/2023

At Universal Home Services, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from our customers:

Personal Information:

  • Name

  • Address

  • Phone number

  • Email address

Payment Information:

  • Credit/debit card details

  • Billing address

Service Information:

  • Details about the services requested or provided

  • Preferences for home maintenance

Technical Information: Third-party companies or organizations, such as Google, could collect this information based on customers’ personal settings.

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data from our website

2. How We Use Your Information

We use your information to:

  • Provide and manage the services you request.

  • Communicate with you about appointments, updates, and promotions.

  • Process payments and issue invoices or receipts.

  • Improve our customer service and enhance your experience.

  • Comply with legal obligations and protect against fraud or unauthorized access.

Privacy Policy for Universal Home Services Effective Date: [Insert Effective Date] Your privacy is our priority at Universal Home Services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when interacting with our services. You agree to the practices described in this policy when using our services. 1. Information We Collect We may collect the following information from our customers: Personal Information: Name, Address, Phone number, Email address. Payment Information: Credit/debit card details, Billing address. Service Information: Details about the services requested or provided Preferences for home maintenance. Technical Information: IP address, Browser type, Device information, Cookies, and usage data from our website

2. How We Use Your Information

We use your information to provide and manage the services you request, communicate with you about appointments, updates, and promotions, process payments and issue invoices or receipts, improve our customer service and enhance your experience, comply with legal obligations, and protect against fraud or unauthorized access.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances: Sister Companies: Your information may be shared with Universal Plumbing and Sewer, Inc. and Universal Power and Electric, Inc. for purposes such as cross-promoting services, coordinating service delivery, or improving customer experience. Service Providers: With third-party vendors that help us deliver services (e.g., payment processors, scheduling software). Legal Requirements: To comply with applicable laws, regulations, or legal processes. Business Transfers: Your information may be transferred to the new owner in the event of a merger, sale, or acquisition.

4. How We Protect Your Information

We implement robust security measures to safeguard your information:

  • Encryption of sensitive data during transmission.

  • Secure storage of customer information.

  • Regular monitoring for vulnerabilities and unauthorized access.

While we strive to protect your information, no system can be completely secure, and we encourage you to take precautions to protect your information as well.

5. Your Choices

You have the right to:

  • Update or correct your personal information.

  • Opt-out of marketing communications.

  • Request the deletion of your data, subject to legal or operational requirements.

To exercise these rights, contact us at Office@Thinkuhs.com or 586-416-4000.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your experience on our website.

  • Understand usage patterns and improve our services.

You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly.

7. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted with the "Effective Date" updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, don't hesitate to get in touch with us:

Universal Home Services
35640 Gratiot Ave, Clinton Twp, MI 48035
office@plumbingandsewer.com
(248) 244-9000

By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. Thank you for trusting Universal Home Services with your privacy.